Frequently Asked Questions
How do I care for my hairpiece?
In our booklet, you will find how to take care of your hairpiece/wig. Additionally, there are plenty of
free tutorials online to help with this.
Can I style my hairpiece?
Yes, all our hairpieces and wigs can be curled, dyed, and straightened. As they are human hair, the
style holds well and looks natural.
What is the difference between Synthetic and Human hair?
Human hair wigs are made from real human hair and effectively look and feel real. Like real hair,
they can be restyled and require washing. While they can be more expensive than synthetic hair,
they are also more durable. Human hair wigs can last 1-3 years with the right care, synthetic wigs
last a maximum of 6 months.
What method of payment can I use? Credit/debit card and PayPal.
How long will it take to receive my order from the date of purchase?
UK, Europe, Australia, and North America: 3-4 days
Rest of the World: 5-7 days.
Can I return or exchange my purchase?
Yes, please refer to our Shipping and Returns Page for details.